Privacy Policy

Last Updated: April 10, 2026

GigNeeds ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal and business information is collected, used, and protected when you use the GigNeeds - Business Management & CRM mobile application (the "App").

1. Information We Collect

To provide a comprehensive business management experience, we collect the following data through user input and secure authentication:

• Account Information: Email address and password (via Firebase Auth) for account creation and secure login.
• Business Profile: Business name, team size, and work types to customize your onboarding experience and professional documents.
• Contact Information: Phone numbers and locations provided for service area scheduling and client communications.
• Operational Data: Client details, employee assignments, job tracking details, and inventory records.
• Financial Data: Invoice data, expense records, and generated financial reports.

2. How We Use Your Information

We use the collected information solely to provide and improve the App's services, including:

• Authentication: Securing your account and ensuring you are the only one who can access your data.
• Operational Utility: Generating PDF invoices/quotes, tracking job statuses, and managing your team and inventory.
• Business Insights: Generating aggregate reports to help you track business performance over time.
• Support: Communicating with you regarding technical issues or account inquiries.

3. Data Storage & Security

• Security: Your data is stored securely using Google Firebase Firestore.
• Isolation: We implement strict server-side security rules to ensure that your data is isolated. No other users can access your business information, and you cannot access theirs.
• Authentication Required: All data access requires valid authentication credentials.

4. Data Sharing & Disclosure

• No Third-Party Sharing: We do not sell, trade, or share your personal or business data with third parties for marketing or any other purposes.
• No Data Brokerage: GigNeeds operates as a productivity tool, not a consumer data broker. Your data is owned by your business entity.

5. User Rights & Data Control

• Access & Correction: You can update your business profile, client lists, and job data directly within the App at any time.
• Account Deletion: Users have the right to delete their account. Upon request, all associated data will be permanently removed from our active databases.
• PDF Exports: You may export your job and financial data into PDF format for your own offline records at any time.

6. Permissions

The App requires the following system permissions to function:

• INTERNET: To sync your data with our secure Firebase cloud storage.
• ACCESS_NETWORK_STATE: To check for connectivity before attempting to sync data.

7. Children's Privacy

GigNeeds is a business management tool and is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.